Shipping policy

1. Processing Time:

  • Orders are typically processed and dispatched within 3 business days (excluding weekends and holidays) from the date of purchase.
  • Processing times might vary based on product availability and other factors. Any variations will be mentioned on the product pages.

2. Shipping Methods and Timelines:

  • We offer multiple shipping methods (e.g., standard shipping, express shipping) for domestic and international orders.
  • Delivery times vary depending on the shipping method chosen and the delivery destination. Estimated delivery times will be provided during checkout.
  • Please note that we do not guarantee specific delivery dates due to potential carrier delays beyond our control.

3. Shipping Rates:

  • Shipping charges are calculated based on the weight, dimensions, destination, and the selected shipping method.
  • Shipping rates will be displayed at checkout before you finalise your order.

4. Free Shipping:

  • We might offer free shipping for orders over a certain value or during specific promotions. Details of such offers will be specified on our website.

5. Shipping Destinations:

  • We ship to addresses within [List of countries/regions you ship to]. If your location is not listed, please contact us for more information.

6. Tracking Information:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status of your delivery.

7. Customs and Duties (For International Orders):

  • For international orders, additional customs fees, taxes, or duties may be imposed by the destination country. These charges are the responsibility of the recipient.

8. Shipping Delays:

  • We are not responsible for shipping delays due to external factors such as weather, customs, or carrier delays.

9. Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact our customer support, and we will assist you in resolving the issue.

10. Contact Information:

  • If you have any questions about our shipping policy, please contact our customer support team at mj.arc83@gmail.com.